Freeform® Luxury Tent House (Image Credit WOW Camps, New Zealand)

We aim to exceed your expectations in bringing your vision to life

Our team will provide assistance with each step of the project from planning to installation, and will ensure that every detail is carried out to our quality standards.

Process

1

Enquiry

On enquiry, we will ask that you provide us with a brief that includes the project location, the desired quantity of units, and your general project idea. Our sales team will address any questions you may have at this stage.

We will provide you with relevant brochures, and 3D links to visualize the various design and customization options, pricing details, estimated lead times, and freighting and installation options. You will have a clear understanding of the possibilities and options available before moving forward.

2

Discovery

To gain a thorough understanding of your specific needs and preferences, we will schedule an in-person call to discuss the scope of the project in detail and present the various options to you.

As part of our discovery process, we offer a site visit or assessment to ensure that your location meets our requirements for installation. This allows us to identify any site-specific challenges that need to be taken into consideration.

Once we have gathered all the necessary information and have a clear understanding of the scope of your project, we will create a comprehensive proposal for your review. Our in-house architects will provide you with 3D walk-through models of the proposed unit, helping you to visualize how it will look and feel in real life.

On approval, we will provide you with a detailed quotation for your final agreement.

Discovery
Production

3

Production

On receipt of the required deposit, we will begin the production phase.

The production timeline typically ranges between 8 to 12 weeks, depending on the quantity of units ordered. Your project management team will handle all details, ensuring that each unit is constructed to the required specifications. Once completed, units are carefully wrapped and stacked onto sturdy pallets in preparation for shipping or delivery to your location.

4

Shipping & Installation

Our installation team will be sent to your location to handle the assembly of the unit(s). In cases where this is not possible, we will provide you with detailed instructions to guide your own team in compliant on-site installation.

Discovery